Joan Kitterman Harkins

President

As the founding principal of Kitterman Marketing Group, Joan imprints her passion for marketing and her obsession with quality on every KMG project. She's the keeper of the vision and the big picture, ensuring that the services we provide are tightly integrated so that we can maximize value for our clients. In a career spanning 20 years in marketing and sales, Joan has conducted a wide range of market research for both startups and Fortune 500 clients. She has developed numerous marketing campaigns, including customer-acquisition, product promotion, and cross-channel campaigns. Her professional experience includes tenures with Microsoft, The Body Shop Digital, Eddie Bauer, and AT&T Information Systems.

Work Experience

  • Kitterman Marketing Group Inc., Seattle, WA | Founder, Pres.
  • The Body Shoppe Digital, Seattle, WA | Director of Marketing
  • Microsoft Corporation, Redmond, WA | Marketing Program Manager (agency)
  • Eddie Bauer, Redmond, WA | Marketing Communications Manager
  • Macy’s California, Palo Alto, CA | Sales Manager
  • AT&T Information Systems, San Jose, CA | Account Executive
  • Frank Lynn and Associates, Chicago, IL | Market Researcher

Education

  • Masters of Business Administration, 1992, The University of Washington, Seattle, WA
  • B.A., French Studies, 1983, Stanford University, Palo Alto CA
  • Certificate, French Studies, Universite d’Aix-Marseille III, Aix-en-Provence, France
  • Graduate of AT&T National Sales Training School, Aurora, CO
Joan Kitterman Harkins